FREQUENTLY ASKED QUESTIONS ON EVENT SOUND, LIGHTING & AV RENTALS
Do you provide market light rentals?
Currently, we do not offer traditional market light rentals. The high cost and complexity of setting up market lights have led us to focus on more cost-effective and simpler alternatives. However, we have partnerships with other providers who can supply market lights. If this is a service you require, we can connect you with our partners to ensure you get what you need. In the meantime, we offer other excellent outdoor event lighting rental options, such as flood lights and mini string lights, which can create a beautiful ambiance for your event. Feel free to contact us to discuss these alternatives and find the best lighting solution for your event in San Diego, San Bernardino or Los Angeles. Our goal is to help you create the perfect atmosphere for your party.
How far in advance should I book?
Our availability and pricing are dynamic and can change based on several factors, including our event schedule, your venue location, and the logistics involved. Therefore, we recommend booking as early as possible. Early booking increases the likelihood of securing your desired date and equipment at the best possible rates. Our rates are among the lowest in the industry, and our customer service is highly regarded. Despite our competitive pricing, we never compromise on quality. That being said, we understand that sometimes plans can be made at the last minute. Whether you need a Riverside AV tech or a Long Beach wedding photographer, we always do our best to accommodate last-minute inquiries and bookings whenever possible. However, to avoid any potential stress or higher costs, booking in advance is the best strategy.
Can my DJ use your equipment?
Given the diversity of DJing styles and the varying equipment preferences among DJs, it's essential to ensure compatibility. We recommend sharing our equipment package descriptions and photos with your party DJ. This will allow your DJ to review the specifications and determine if our equipment will meet their needs and integrate smoothly with their setup. By doing this, you can avoid any potential issues on the day of your event and ensure a seamless performance.
What makes your service unique compared to competitors?
One of the key differentiators that sets us apart from our competitors is our advanced online booking and planning system. This system allows us to offer some of the lowest rates in the industry by eliminating the need for in-person consultations, which saves time and resources. Our customers can easily book our services and plan their events from the comfort of their homes. We understand that our rates might seem "too good to be true" to some. However, our track record speaks for itself. We have a long history of satisfied customers who have left glowing reviews. If you're feeling skeptical, we invite you to visit the reviews page on our website. There, you'll find numerous screenshots and testimonials from happy clients across California. Our commitment to quality and customer satisfaction is unwavering, and we strive to provide excellent service at an unbeatable price.
Is it possible to collect the equipment from your storage facility and set it up myself to cut costs?
Absolutely! Many of our audio visual equipment rental services include this cost-saving option. Collecting the equipment from our storage facility is a more budget-friendly alternative than opting for delivery to your event location. If you're interested in this option, please email us with the details of what you need and the duration of your rental. We'll respond with a detailed cost estimate. Keep in mind that you'll need to schedule an appointment for both pickup and drop-off to ensure that we have your equipment ready and available. Additionally, we require a copy of your ID at the time of pickup. It's important to note that you will be responsible for any potential damages that may occur during the rental period, including those that happen during transportation and storage. This option provides flexibility and savings, but it also comes with the responsibility of handling the equipment with care.
Are there any extra fees I should be aware of?
Yes, there are a few additional fees that may apply depending on the specifics of your rental. First, we charge a travel fee of $1.00 per mile for round-trip transportation from our nearest storage facility to your event location. This fee is standard for all bookings. Other fees are situational and may not apply to every rental. For instance, if your equipment needs to be delivered and set up before 10:00 am or picked up after 10:00 pm, there is a fee of $75 per half-hour. This is because our technicians would need to accommodate these early or late hours. If your event venue lacks a ramp or elevator and requires the use of stairs, an additional fee will be applied due to the increased labor involved in manually carrying the equipment. We also charge extra for last-minute bookings or rentals during special holiday dates, reflecting the increased demand and logistical challenges during these times.
Do you offer wireless DMX lighting?
Yes, we offer wireless DMX uplights and wash lights. However, it's important to note that these are more expensive than traditional wired fixtures. To provide our customers with the most value at the lowest possible price, we usually recommend traditional LED uplights or wash lights. In addition to strategic placement, our technicians use high-quality duct tape, special rugs and other tools to ensure that the wires are not visible to your event photographer so they don't end up in the photos and are not unobtrusive. If you have a strong preference for wireless fixtures, we can certainly accommodate that request. However, be aware that choosing wireless lighting will increase the overall cost. Our goal is to offer flexible options that meet your needs while staying within your budget.
Do you rent out stages?
Yes, we provide stage and podium rentals in various sizes to suit your event needs from small local performances to full-scale Hollywood video production. Our stage rentals include delivery and setup, and we can supply additional accessories such as steps and skirts to complete the setup. As with all our services, stage rentals are subject to availability, so we recommend booking as early as possible to ensure we can accommodate your request.
Is your equipment user-friendly?
Yes, our equipment is designed to be user-friendly, and we provide comprehensive instructions to ensure you can operate it with ease. Our detailed guidelines cover everything from setup to troubleshooting common issues, making it easy for you to manage the equipment on your own. If you prefer additional support, we offer the option of hiring an on-site technician who can monitor the equipment and address any issues that arise. This can service can also be provided by one of our event videographers. For those who want a more hands-off experience, we also provide full event planning and coordination services. This way, you can focus on enjoying your event while we handle the technical details.
Can I connect my iPhone to your sound system?
Yes, our sound systems come equipped with a standard 3.5mm aux headphone cable. If your iPhone does not have a 3.5mm aux output, you will need to provide your own adapter that is compatible with your iPhone's output. This ensures you can easily connect your device and play your music through our sound system without any issues.
Any tips for setting up DJ equipment?
When it comes to DJ equipment rentals, we recommend setting up the speakers directly in front of the dance floor with no tables or barriers in between. This setup helps to maintain optimal sound quality and allows the DJ to better manage volume levels. It also facilitates a stronger connection between the DJ and the dance floor, making it easier for the DJ to read the crowd and select the most appropriate music. Ensuring an unobstructed line of sight between the DJ and the dancers creates a more engaging and dynamic atmosphere for your event.
Currently, we do not offer traditional market light rentals. The high cost and complexity of setting up market lights have led us to focus on more cost-effective and simpler alternatives. However, we have partnerships with other providers who can supply market lights. If this is a service you require, we can connect you with our partners to ensure you get what you need. In the meantime, we offer other excellent outdoor event lighting rental options, such as flood lights and mini string lights, which can create a beautiful ambiance for your event. Feel free to contact us to discuss these alternatives and find the best lighting solution for your event in San Diego, San Bernardino or Los Angeles. Our goal is to help you create the perfect atmosphere for your party.
How far in advance should I book?
Our availability and pricing are dynamic and can change based on several factors, including our event schedule, your venue location, and the logistics involved. Therefore, we recommend booking as early as possible. Early booking increases the likelihood of securing your desired date and equipment at the best possible rates. Our rates are among the lowest in the industry, and our customer service is highly regarded. Despite our competitive pricing, we never compromise on quality. That being said, we understand that sometimes plans can be made at the last minute. Whether you need a Riverside AV tech or a Long Beach wedding photographer, we always do our best to accommodate last-minute inquiries and bookings whenever possible. However, to avoid any potential stress or higher costs, booking in advance is the best strategy.
Can my DJ use your equipment?
Given the diversity of DJing styles and the varying equipment preferences among DJs, it's essential to ensure compatibility. We recommend sharing our equipment package descriptions and photos with your party DJ. This will allow your DJ to review the specifications and determine if our equipment will meet their needs and integrate smoothly with their setup. By doing this, you can avoid any potential issues on the day of your event and ensure a seamless performance.
What makes your service unique compared to competitors?
One of the key differentiators that sets us apart from our competitors is our advanced online booking and planning system. This system allows us to offer some of the lowest rates in the industry by eliminating the need for in-person consultations, which saves time and resources. Our customers can easily book our services and plan their events from the comfort of their homes. We understand that our rates might seem "too good to be true" to some. However, our track record speaks for itself. We have a long history of satisfied customers who have left glowing reviews. If you're feeling skeptical, we invite you to visit the reviews page on our website. There, you'll find numerous screenshots and testimonials from happy clients across California. Our commitment to quality and customer satisfaction is unwavering, and we strive to provide excellent service at an unbeatable price.
Is it possible to collect the equipment from your storage facility and set it up myself to cut costs?
Absolutely! Many of our audio visual equipment rental services include this cost-saving option. Collecting the equipment from our storage facility is a more budget-friendly alternative than opting for delivery to your event location. If you're interested in this option, please email us with the details of what you need and the duration of your rental. We'll respond with a detailed cost estimate. Keep in mind that you'll need to schedule an appointment for both pickup and drop-off to ensure that we have your equipment ready and available. Additionally, we require a copy of your ID at the time of pickup. It's important to note that you will be responsible for any potential damages that may occur during the rental period, including those that happen during transportation and storage. This option provides flexibility and savings, but it also comes with the responsibility of handling the equipment with care.
Are there any extra fees I should be aware of?
Yes, there are a few additional fees that may apply depending on the specifics of your rental. First, we charge a travel fee of $1.00 per mile for round-trip transportation from our nearest storage facility to your event location. This fee is standard for all bookings. Other fees are situational and may not apply to every rental. For instance, if your equipment needs to be delivered and set up before 10:00 am or picked up after 10:00 pm, there is a fee of $75 per half-hour. This is because our technicians would need to accommodate these early or late hours. If your event venue lacks a ramp or elevator and requires the use of stairs, an additional fee will be applied due to the increased labor involved in manually carrying the equipment. We also charge extra for last-minute bookings or rentals during special holiday dates, reflecting the increased demand and logistical challenges during these times.
Do you offer wireless DMX lighting?
Yes, we offer wireless DMX uplights and wash lights. However, it's important to note that these are more expensive than traditional wired fixtures. To provide our customers with the most value at the lowest possible price, we usually recommend traditional LED uplights or wash lights. In addition to strategic placement, our technicians use high-quality duct tape, special rugs and other tools to ensure that the wires are not visible to your event photographer so they don't end up in the photos and are not unobtrusive. If you have a strong preference for wireless fixtures, we can certainly accommodate that request. However, be aware that choosing wireless lighting will increase the overall cost. Our goal is to offer flexible options that meet your needs while staying within your budget.
Do you rent out stages?
Yes, we provide stage and podium rentals in various sizes to suit your event needs from small local performances to full-scale Hollywood video production. Our stage rentals include delivery and setup, and we can supply additional accessories such as steps and skirts to complete the setup. As with all our services, stage rentals are subject to availability, so we recommend booking as early as possible to ensure we can accommodate your request.
Is your equipment user-friendly?
Yes, our equipment is designed to be user-friendly, and we provide comprehensive instructions to ensure you can operate it with ease. Our detailed guidelines cover everything from setup to troubleshooting common issues, making it easy for you to manage the equipment on your own. If you prefer additional support, we offer the option of hiring an on-site technician who can monitor the equipment and address any issues that arise. This can service can also be provided by one of our event videographers. For those who want a more hands-off experience, we also provide full event planning and coordination services. This way, you can focus on enjoying your event while we handle the technical details.
Can I connect my iPhone to your sound system?
Yes, our sound systems come equipped with a standard 3.5mm aux headphone cable. If your iPhone does not have a 3.5mm aux output, you will need to provide your own adapter that is compatible with your iPhone's output. This ensures you can easily connect your device and play your music through our sound system without any issues.
Any tips for setting up DJ equipment?
When it comes to DJ equipment rentals, we recommend setting up the speakers directly in front of the dance floor with no tables or barriers in between. This setup helps to maintain optimal sound quality and allows the DJ to better manage volume levels. It also facilitates a stronger connection between the DJ and the dance floor, making it easier for the DJ to read the crowd and select the most appropriate music. Ensuring an unobstructed line of sight between the DJ and the dancers creates a more engaging and dynamic atmosphere for your event.
